Company Information
- Company Name: Historical Emporium, Inc.
- Company Address: 18866 Vía Sereno, Morgan Hill, CA 95037
- Company Headquarters: Morgan Hill, California, USA
- Company Industry: Retail (Apparel and Accessories)
- Company Revenue: Estimated to be between $5-10 million annually
- Current Carrier(s): Information not publicly available, though they likely use USPS, FedEx, or UPS for domestic and international shipping given the nature of their business
- Potential Shipping Needs: As a niche retailer with a focus on period-specific clothing and accessories, Historical Emporium likely has steady, small-to-medium volume shipping needs. Their products include a range of costumes, accessories, and apparel that may require safe handling and reliable delivery, especially around peak times like Halloween, theatrical seasons, and holiday gift-giving periods.
- Brief Description About the Company: Historical Emporium specializes in vintage-inspired clothing and accessories that span multiple historical periods, including Victorian, Old West, Edwardian, and Steampunk styles. The company primarily operates as an e-commerce business, catering to costume enthusiasts, theater productions, and historical reenactment communities. Their catalog includes men’s and women’s period clothing, hats, shoes, and other accessories, with a focus on authenticity and quality.
- Key Executives and Contacts:
- Paul Friedland – President (LinkedIn profile not publicly available)
- Customer Service Team – Accessible through the “Contact Us” form on their website.
- General Contact Email: sales@historicalemporium.com
- Recent News and Developments: Historical Emporium has maintained a consistent brand presence, though there have not been significant public announcements or news releases. They have likely focused on steady growth in niche markets, catering to customers interested in vintage fashion.
- Company History and Milestones: Founded in 2003, Historical Emporium initially started as Western Emporium and expanded to include multiple style-specific categories such as Gentleman’s Emporium. Over time, they consolidated these under the Historical Emporium brand. The company has become a go-to source for high-quality, period-correct clothing and accessories.
- Customer Reviews and Feedback: Generally positive, with customers praising the quality of the garments and the accuracy of historical styles. Some feedback indicates a high level of satisfaction with their customer service, though occasional complaints involve sizing or fit issues, which are typical in niche apparel markets.
- Competitor Analysis:
- Recollections: Offers similar historical clothing for women, focused on Victorian and Edwardian periods.
- Gentleman’s Emporium: Although once a separate brand, it has been consolidated under Historical Emporium.
- Amazon Sellers (Vintage/Costume): Generic costume retailers offering less specialized but more accessible options for historical clothing.
- Sustainability and Corporate Social Responsibility Initiatives: No specific sustainability initiatives are listed on their website, which is common for smaller, niche retailers. However, they emphasize quality, which could reduce waste by promoting durable, long-lasting garments.
- Market Position and Industry Trends: Historical Emporium occupies a unique niche in the apparel industry, focusing on historically inspired fashion. This market segment has been growing due to increased interest in historical reenactment, cosplay, and themed events, making Historical Emporium well-positioned to serve these communities.
Sales Call Plan Questions
- Prospecting Call or Existing Customer: Prospecting Call
- Customer Needs and Goals: Potential for reliable shipping partnerships, particularly during peak seasonal demand (e.g., Halloween, holiday seasons).
- Value Decision Maker: Paul Friedland (President) or their Logistics/Operations Manager.
- Second Contact: Customer Service or Operations Department (specific contact not listed publicly).
- Meeting Objectives: Understand current shipping challenges, discuss USPS solutions for consistent and reliable deliveries, especially for delicate or unique apparel items.
- Actions to Drive Meeting Objectives: Emphasize USPS capabilities for e-commerce retailers, including competitive rates, dependable domestic and international services, and USPS tools for package tracking and delivery notifications.
- Anticipated Customer Objections/Concerns: Concerns about handling of vintage-inspired apparel, potential delays during peak seasons, and flexibility in shipping options.
Additional Information
- Website Research:
- Terms of Service Page: Found on the website with relevant company policies.
- Privacy Policy Page: Available on the website, no additional addresses listed.
- Shipping Policy Page: Detailed shipping information is listed, specifying their standard and expedited shipping options.
- Contact Information:
- Customer Service Email: sales@historicalemporium.com
- Phone Number: (800) 997-4311 (for orders)
- Website: Historical Emporium
