Omada Health Inc

Company Information

1. Company Name: Omada Health Inc
2. Company Address: 500 Sansome Street, Suite 200, San Francisco, CA 94111
3. Company Headquarters: San Francisco, California, United States
4. Company Industry: Digital Health, Healthcare Technology, Chronic Disease Management
5. Company Revenue: Estimated $100M – $200M annually
6. Current Carrier(s): UPS, USPS, and FedEx are commonly used for shipping hardware kits (e.g., connected scales) and patient correspondence
7. Potential Shipping Needs:
   • Medium to high volume of consumer-facing shipments, including medical devices (e.g., digital scales, blood pressure monitors), educational packets, and engagement kits
   • Estimated 10,000–40,000 shipments/month, primarily outbound
   • Needs include reliable tracking, high fulfillment accuracy, and HIPAA-compliant logistics partners
8. Brief Description About the Company:
   Omada Health is a digital health company focused on chronic disease prevention and management. It offers behavior science-based programs for diabetes prevention, diabetes management, hypertension, and musculoskeletal issues, delivering outcomes through personalized coaching and connected devices. It works with employers, health plans, and healthcare systems across the U.S.
9. Key Executives and Contacts:
   • Sean Duffy – Co-Founder & CEO – LinkedIn
   • Aditya Mukherjee – CTO – LinkedIn
   • Wei-Li Shao – President – LinkedIn
   • General Inquiries: info@omadahealth.com
10. Recent News and Developments:

• In 2023, Omada Health raised $192 million in Series E funding to scale its chronic care platform.
• Recently expanded its offerings to include behavioral health integration.
• Formed new payer partnerships with major insurers to expand Medicaid reach.

11. Company History and Milestones:

• Founded in 2011
• One of the first CDC-recognized digital providers for diabetes prevention
• Has served over 1 million members
• Partnered with Cigna, Blue Cross Blue Shield, and other major insurers

12. Customer Reviews and Feedback:

• Users generally praise the convenience and support of Omada’s programs
• Employers report strong engagement and measurable outcomes
• Some device shipping delays have been noted in reviews during peak periods

13. Competitor Analysis:

• Livongo (now part of Teladoc Health)
• Noom
• Virta Health
• Omada differentiates through medical-grade devices and health plan integration

14. Sustainability and Corporate Social Responsibility Initiatives:

• Omada focuses on health equity and provides Medicaid offerings
• Partners with community organizations for outreach
• Emphasizes data privacy and responsible use of patient data

15. Market Position and Industry Trends:

• Leading player in the digital chronic care management space
• Gaining ground through outcomes-based contracts
• Well positioned to grow with the increased employer focus on preventative care and remote patient monitoring

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Sales Call Plan Questions

1. Prospecting Call or Existing Customer: Prospect
2. Customer Needs and Goals: Scalable, HIPAA-compliant shipping for healthcare kits and connected devices
3. Value Decision Maker: Sean Duffy (CEO), VP of Operations or Supply Chain
4. Second Contact: Logistics Manager or Head of Fulfillment
5. Meeting Objectives: Understand fulfillment model, pitch USPS and parcel integration capabilities
6. Actions to Drive Meeting Objectives: Highlight USPS’s last-mile advantages, offer dedicated logistics support
7. Anticipated Customer Objections/Concerns: Privacy compliance, on-time delivery rates, real-time tracking

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Additional Information

• Website Research:
  • Privacy Policy: https://www.omadahealth.com/privacy
  • Terms of Use: https://www.omadahealth.com/terms
• Contact Information:
  • Phone: (800) 721-1104
  • Email: info@omadahealth.com